Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques readers can use to break through the stubborn and hardened outer layers of coworkers, friends, strangers, or even enemies. Just Listen reveals how to:• Make a powerful and positive first impression• Listen effectively• Talk an angry or aggressive person away from an unproductive reaction and toward a more rational mindset• Achieve buy-in--the linchpin of all persuasion, negotiation, and sales• And moreWhether you’re dealing with an angry client, a potential customer, or even a friend or family member who isn’t seeing eye to eye with you, your goal is most likely persuasion. And the first make-or-break step to getting there is having them hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone.
Just Listen may refer to: Just Listen (novel), a 2006 novel by Sarah Dessen Just Listen, a 2009 book by Mark Goulston Just Listen (Seven album), 2003 Just Listen (Joey Baron album), 2013 Just Listen (EP), an EP by Younha Just Listen, a 1976 album by Alan Steward Just Listen, a 2000 album by Pat Kirtley "Just Listen", a song by Ivor Cutler from A Wet Handle "Just Listen", a poem by Peter Johnson..